FAQ

A Customer Service Point is a small outlet where an agent offers basic banking, such as deposits, withdrawals, transfers and account opening, on behalf of a bank. The agent works under a Business Correspondent that the bank has appointed. More about CSPs

Bank Mitra (“friend of the bank”) is the common name for a Business Correspondent agent who runs a CSP. It is a general term, not the name of any one company.

The original site listed anyone aged 18 or over who has studied up to 10th standard and has basic computer skills. Each bank and Business Correspondent sets its own conditions. See the application guide

Commonly: cash deposit and withdrawal, AEPS transactions, money transfer, balance enquiry, account opening and enrolment in social security schemes. Many operators add bill payment and recharge. See all services

You apply to a bank’s Business Correspondent, which checks your documents and location. When the bank approves, a CSP code is issued, your terminal is mapped, and you are trained. Step-by-step guide

Usually photographs, PAN card, identity proof, shop and residential address proof and a passbook copy. Some BCs also ask for a police verification certificate. Full checklist

Ask the bank’s branch, or check the bank’s official website, whether the company making the offer is one of its Business Correspondents. Be wary of registration fees paid to websites or individuals, and of promised salaries or guaranteed approval. You can report suspected fraud at cybercrime.gov.in or on the 1930 helpline.

No. This is an independent guide and archive. It does not accept applications, documents or payments, and it is not connected to Bank Mitra BC Pvt Ltd or any bank.

Bank Mitra’s Agents are those individuals who acts as an agent of the bank at places where it is not possible to open branch of the bank.

To help citizens to open a saving bank account under different government schemes and policies like “Pradhan Mantri Jan Dhan Yojna”. Acceptance of cash deposit and cash withdrawal, to process “Kisaan Credit Card” Direct benefits transfer and Subsidy transfer etc.

Its an opportunity to work with banks as a Save Csp to provide banking services which entitles you for the commission on it. As a Save Csp you earn some commission on accounts opening, cash deposit, cash withdrawal, Credit Card payments, Bill Payments, Most important a basic fix pay of Rs. 2000 per month to Rs.5000 per month is being paid to CSP Agents on certain conditions.

To become a CSP to any bank you must have following things readily available:

1. Computer (Desktop or Laptop)
2. Internet connectivity (Broadband, Modem or Dongle)
3. Printer (Along with Scanner)
4. Minimum 100 SQFT office space

Any Firm, organisation or individual who is 18 and studied 10th can apply and become a CSP or Save Csp, apart from this an applicant should have basic computer knowledge. Experience is NOT mandatory but preferred.

Save CSP will get a fixed salary irrespective of the bank and branch. Apart from this they get handsome commission.

You may apply to become Save CSP for State Bank of India, Bank of Baroda, Bank of India and Punjab National Bank.

According to Government and Reserve Bank of India circular, a CSP can be opened on every village basis and in urban areas on ward basis.

To become a CSP Agent for any bank you are required to apply online. Click here to open online form, now you have to select the Bank which you want to apply for. Fill the correct details in online form after submission of your form that would be forwarded to operations department for Cross Check and primary validation. Once the validation is done, you would be notified by email/sms and same way your application would be processed to BC (Business Correspondent) for code generation and registration.